Guide for Volkswagen Group brands

Available data points

You can find a breakdown of all available data points in the Auto API availability for Volkswagen, Volkswagen Commercial Vehicles, Audi, Skoda, SEAT and CUPRA table.

Eligible Models

The following European-market models can have factory-fitted telematics hardware and are eligible. In order for the activation to succeed, the vehicle needs to have connectivity settings enabled.

Supported Markets

3rd parties and fleet operators in the European Economic Area can gain access to vehicle data.

API Refresh Rate

All vehicles provide data at the end of a journey, with data belonging to the maintenance package being sent once daily. Live position data at a frequency of every 60 seconds is being added in Q1 2025.

API Pricing

For example pricing, please visit our pricing page. You are presented with the final pricing within the platform when creating a production app.

Data Points

You can find a breakdown of all available data points in the following table: Auto API availability for Volkswagen, Volkswagen Commercial Vehicles, Audi, Skoda, SEAT and CUPRA. Each request returns data points and corresponding timestamps; the timestamps indicate the moment the data was transferred from the vehicle.

Fleet Clearance

When performing an activation using the Fleet Clearance API, we require the tag vw-group-customer-name to be passed in for Volkswagen Group brands. This tag should hold the fleet operator business name, which we associate with the specific VIN activation. In case you are a fleet operator or always activate VINs for a specific fleet operator, you can ask our support team to configure a specific business name, thus omitting the need to pass in vw-group-customer-name as a tag.

The following shows an example of how vehicle clearance objects are passed in with a tag set:

{
  "vehicles": [
    {
      "vin": "VIN012345678901234",
      "brand": "audi",
      "tags": {
        "vw-group-customer-name": "Car Operations Ltd."
      }
    }
  ]
}

Privacy settings during a clearance

If the privacy settings of a VW Group vehicle are enabled during the activation attempt, the vehicle will stay in the pending state while we keep retrying the activation. If the settings have not been disabled within 5 days, the activation attempt is rejected.

When privacy settings are blocking the activation, you can detect it in the reason field of the clearance object:

  {
    "vin": "VIN0TESTVIN000000",
    "status": "pending",
    "brand": "volkswagen",
    "changelog": [
      {
        "timestamp": "2025-01-22T10:42:14",
        "status": "pending",
        "reason": "privacy mode is enabled"
      }
    ]
  }

More Information

Should you have any questions, please book an appointment or contact us on our Slack channel.