Clearance Lifecycle

Lifecycle of clearance for Hyundai brand

The following flows are closely related to OEM integrations and our internal software, and are subject to change without prior notice.

Activation

The following flowchart explains the high level of activation procedure

1. If this vin is already used by any of our customers and in transition, your activation gets paused. It includes when this vehicle is revoked/canceled by HM status but OEM side hasn't confirmed it yet.
2. Hyundai currently does not provide an API for checking vehicle eligibility or performing remote activation. As a result, our support team reviews pending Hyundai vehicles daily and manually checks their eligibility through the Hyundai portal. When required, vehicles are remotely activated through the portal. The resulting eligibility status is then sent back to our system to determine whether the activation flow can continue or if the clearance should be rejected.