# Renault & Dacia

This page provides information specific to Renault and Dacia fleet vehicles, including data points, supported regions and eligible models.

| FEATURE                               | AVAILABILITY |
| ------------------------------------- | ------------ |
| Eligibility API                       | ✅            |
| Support adding a VIN to multiple Apps | ✅            |
| Streaming                             | ✅            |
| Support canceling a pending clearance | ❌            |

{% hint style="info" %}
**KNOWN MODEL ISSUES**

Renault has reported an issue with Clio, Kanggo and Trafic models produced between June 1st 2024 and June 30th 2025 with a multimedia system with navigation system. These vehicles mostly report GPS as “0”, however valid coordinates can sometimes be provided at trip end. Renault is working on a fix that will be pushed out at the end of 2025.
{% endhint %}

### Eligible Models

The following European-market Renault models are capable of having factory telematics equipment. In order to check the eligibility of a specific vehicle, we recommend to use our Vehicle Eligibility API for lookups.

<table><thead><tr><th width="173.74609375">BRAND</th><th width="274.8046875">MODEL NAME</th><th>COMPATIBLE FROM</th></tr></thead><tbody><tr><td>Alpine</td><td>A290</td><td>All</td></tr><tr><td>Alpine</td><td>A390</td><td>All</td></tr><tr><td>Renault</td><td>CLIO V Ph2</td><td>10/21</td></tr><tr><td>Renault</td><td>CLIO VI</td><td>All</td></tr><tr><td>Renault</td><td>CAPTUR II</td><td>10/21</td></tr><tr><td>Renault</td><td>KANGOO 3 / KANGOO 3 VAN</td><td>10/21 (Depending on the versions)</td></tr><tr><td>Renault</td><td>TWINGO E-Tech</td><td>10/21</td></tr><tr><td>Renault</td><td>ZOE</td><td>11/21</td></tr><tr><td>Renault</td><td>ESPACE V / ESPACE VI</td><td>11/21</td></tr><tr><td>Renault</td><td>EXPRESS VAN</td><td>Depending on the versions</td></tr><tr><td>Renault</td><td>TALISMAN </td><td>11/21</td></tr><tr><td>Renault</td><td>NEW MASTER</td><td>Depending on the versions</td></tr><tr><td>Renault</td><td>MEGANE IV ph2 easylink</td><td>12/21</td></tr><tr><td>Renault</td><td>TRAFIC III</td><td>12/21 (Depending on the versions)</td></tr><tr><td>Renault</td><td>ARKANA</td><td>1/22</td></tr><tr><td>Renault</td><td>MEGANE E-TECH</td><td>All</td></tr><tr><td>Renault</td><td>SYMBIOZ</td><td>N/A</td></tr><tr><td>Renault</td><td>AUSTRAL</td><td>N/A</td></tr><tr><td>Renault</td><td>Scenic E-Tech</td><td>01/24</td></tr><tr><td>Renault</td><td>R4 E-tech</td><td>01/25</td></tr><tr><td>Renault</td><td>R5 E-tech</td><td>01/24</td></tr><tr><td>Renault</td><td>Rafale</td><td>01/24</td></tr><tr><td>Dacia</td><td>SPRING</td><td>05/21</td></tr><tr><td>Dacia</td><td>BIGSTER</td><td>SOP</td></tr><tr><td>Dacia</td><td>New Duster</td><td>01/24</td></tr><tr><td>Dacia</td><td>New Sandero</td><td>2026* (Depending on the versions)</td></tr><tr><td>Mobilize</td><td>Duo</td><td>N/A</td></tr><tr><td>Mobilize</td><td>Bento</td><td>N/A</td></tr></tbody></table>

### Supported Markets

Renault fleet owners in the following countries can retrieve vehicle data from their fleets: France, Germany, United Kingdom, Italy, Poland, Belux, Slovenia, Croatia, Austria, Switzerland, Czech Republic, Slovakia, Spain, Portugal, Hungary, Netherlands, Sweden, Norway, Finland and Denmark.

### Data Points & Refresh Rate

You can find a breakdown of all available data points in the following table: [Auto API availability for Renault Fleets](https://airtable.com/shrvRjmlxxXZwVizK). Each request returns data points and corresponding timestamps; the timestamps indicate the moment the data was transferred from the vehicle.

Apart from the base package, a Driver Behaviour add-on can be chosen to be activated. The dataset for each package is shown in the linked table above.

### Data package sampling frequency

| PACKAGE                 | SAMPLING FREQUENCY |
| ----------------------- | ------------------ |
| Light                   | Trip end           |
| Base                    | Every 30 seconds   |
| Driver Behaviour add-on | Every 5 seconds    |

### More Information

If you have any questions, please contact us on [Slack](https://slack.high-mobility.com/) or [send us an email](mailto:sales@high-mobility.com).


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